Effective from 24th June, 2020.
Scope and Application
Cheirz Food & Beverages is a private limited company registered and incorporated in India under the Companies Act, 2013. In this policy the usage of the words/phrases/references to ‘we’, ‘us’ and ’our’ shall refer to the Company.
Collection of Information
The information is collected by the Company with purpose of providing you the high quality and efficient Services, the company may collect information from its Users via multiple channels including but not limited to voluntarily submitted information by the User on the Platform while accessing/using the Services through communication and requests initiated by you with the Company and third parties. For the User to be registered for he/she must have a minimum age of 18 years or the age as applicable by law for a contractual consent, whichever is lower. We expressly assert that our Services are not meant for a person under 18 years of age and the Company has no intention to collect their information.
Types of “Information” collected by the Company
Personally Identifiable Information (PII)- As per the information security and privacy laws, PII is any data/ information that can potentially be used on its own or with other information to identify a particular person. PII includes but is not limited to the following shared via the Platform, emails or any other medium: name, gender, phone number, email address, postal address, date of birth, profile picture and other details. On your access to our Platform for the Services, we may collect any information specific to our needs and can use this information to customize our Services and will be available for the use of the Company exclusively. We can assure you that the information provided by you to our Company is handled with confidentiality. Non-Personal Information (NPI) – includes the IP address of the device used to connect to the Platform. This information also included the browser details, operating system used, the name of the website that redirected the visitor to the Platform and any other information that connected you with the Platform. The Users are requested to note that on access of the Platform and on receiving any communication or emails sent by the Company, the Company and its permitted agents, use pixel tags and/or cookies to collect and store your information and online preferences.
Apart from the above, the Company may modify the Services, from time to time, available on the Platform. The company may also store, publish and use the information such as preferences and details of non-personal nature provided by the Users on email or any other medium shared by the Company or via its Platform.
Usage, sharing and storage of Information
For the NPI collected and data analyses from it may be shared by the Company to its existing and potential partners, advertisers, investors, and others. The Company fully disclaims any liability(ies) or claim(s), which may arise by use/misuse of User’s feedback, suggestions, views, etc. which is provided on any of the social networking websites or blogs, by any third party whether or not known to the Company.
Our Commitment to Security
Payment Details and Acceptable modes
Third party payment gateways are used by the Company for processing online payments. Your do credit card details or debit card details or your internet banking details are not saved on our servers. On processing your payments, the Payment Card Industry Data Security Standard (PCI-DSS) is used to encrypt the payment data. The purchase transaction data is only used for the time frame it is necessary to complete your purchase transaction and is not saved thereafter. The company adheres to the standards set by PCI-DSS for its payment gateway. These standards are managed by the PCI Security Standards Council. The PCI-DSS requirements provide the assurance that your payment data information is handled securely by the Platform. Our Company accepts the following for the online payments: Visa, Mastercard, RuPay (local debit card), net banking (online ban transfers and UPI) and wallet payments (Paytm).The Company can modify the available modes at any time. You will be required to provide information for your payment related transactions, the payment gateways and other payment transaction processors will have their own privacy policies as are governed by their privacy policies.
If you see any unauthorized charges on your credit/debit card for purchases made on wheafree.com, but you never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf, to confirm that they haven’t placed the order. If you’re still unable to recognize the charge, please report the unauthorized purchase within 10 days of the transaction to enable Wheafree to begin an investigation.
Report Abuse and Grievances
Grievance Officer Name: Ajay Kumar
Email address: firstname.lastname@example.org
Phone number: +91 9815448000
The Grievance Officer can be contacted between 10am to 5pm from Monday to Saturday except on public holidays.
The Company is incorporated in, and based in India, and is duty bound to abide by Indian laws. The Company may not have complied with some privacy laws of other countries and further represents to be unaware of such other legal requirements.